Gift Boxes
Each piece of jewellery is sent in an handcrafted gift box as standard. Each box is custom made for the piece upon your order being recieved and will be made to your specific choice of box and ribbon colour.
Please send your selection either with the note option on Paypal or via the contact option here.
If you do not supply a personal choice, the box will be sent in either black/white with a random ribbon colour.
Please send your selection either with the note option on Paypal or via the contact option here.
If you do not supply a personal choice, the box will be sent in either black/white with a random ribbon colour.
Postage
Standard postage is free on all items and items will usually be dispatched within 1-2 working day of payment being recieved. The standard delivery times* are as follows:
UK (1st class): 1/2 working days.
EU** (Airmail): 2/3 working days
Eastern Europe** (Airmail): 5 working days,
Rest of world** (Airmail): 7 working days.
If you require a faster delivery service, you can upgrade your postage for £3.00. Please contact prior to order to confirm and arrange an amended invoice. Delivery times are as follows:
UK (Special Delivery Next Day) - 1 day
Europe** (International Signed For) - 3/7 working days
Rest of the world** (International Signed For) - 5/9 working days
*All times are estimated by Royal Mail. In unforeseen circumstances (ie. adverse weather conditions) delivery times may be longer.
**International customers (Non UK) are liable for any import taxes/duties imposed by their countries on items dispatched to them.
UK (1st class): 1/2 working days.
EU** (Airmail): 2/3 working days
Eastern Europe** (Airmail): 5 working days,
Rest of world** (Airmail): 7 working days.
If you require a faster delivery service, you can upgrade your postage for £3.00. Please contact prior to order to confirm and arrange an amended invoice. Delivery times are as follows:
UK (Special Delivery Next Day) - 1 day
Europe** (International Signed For) - 3/7 working days
Rest of the world** (International Signed For) - 5/9 working days
*All times are estimated by Royal Mail. In unforeseen circumstances (ie. adverse weather conditions) delivery times may be longer.
**International customers (Non UK) are liable for any import taxes/duties imposed by their countries on items dispatched to them.
Refunds & Returns
_Returns are accepted for 30 days after dispatch date if item has broken
during normal usage. The customer can choose between a repair and return
or refund. Refunds will be purchase price only. Return postage will not be refunded.
After 30 days a repair and return service is available, postage to return the item to me must be paid by buyer.
Refunds will not be given for items that are found to have been mishandled / damaged by the customer.
**Any refund will only be issued when the returned item has been received.**
Due to health and safety, earrings are non-returnable.
After 30 days a repair and return service is available, postage to return the item to me must be paid by buyer.
Refunds will not be given for items that are found to have been mishandled / damaged by the customer.
**Any refund will only be issued when the returned item has been received.**
Due to health and safety, earrings are non-returnable.